1. Become an expert – become an expert in your field, regardless of what it is you are selling. When people know that you are reputable, they are more likely to turn to whenever they need your product or service.
2. Offer loyalty programs – loyalty programs are a way to give added value to your clients without them having to pay more. When customers are rewarded for their loyalty, it motivates them to become stronger loyal customers.
3. Be easy to contact – your business communication channels should be as transparent as possible. If a customer reaches out, make sure that you respond to them within a reasonable amount of time.Â
